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How to Streamline Approvals with Workflow Automation | Summit

Written by Summit Team | Jan 21, 2025 4:11:06 PM

As organisations in Singapore seek greater efficiency and accuracy in managing financial transactions, finance teams are increasingly adopting technology to streamline approval workflows. These workflows play a crucial role in both vendor invoice management and employee expense claims, enabling seamless processing and oversight. This article explores what approval workflow automation is, its benefits, various types of workflows, their stages, and how to build an effective approval process for both vendor invoices and employee expenses.

 

What is Approval Workflow Automation?

Before we get to automation, let’s start with approval workflow, which refers to a structured process through which documents, requests, or transactions are reviewed and authorised by designated personnel. This can encompass a variety of transactions, including expense reimbursements, purchase orders, vendor approvals, and employee expense claims. Essentially, it ensures that all necessary approvals are secured before a transaction is finalised.

How Does It Work?

With approval workflow automation, these processes are digitised, significantly reducing the need for manual intervention. Automation uses software to route documents automatically to the correct approvers based on predefined criteria. This includes an approval matrix, a framework that defines the hierarchy and specific approvers required for different types of requests. For instance, a supplier invoice might need approval from both a department head and the finance team, while an employee expense claim may require only a direct manager’s authorisation.

By establishing an approval matrix, organisations can streamline the routing of requests, ensuring that the right individuals are involved in the decision-making process. This not only enhances efficiency but also ensures compliance with organisational policies and regulatory requirements.

 

Benefits of Approval Workflow Automation

Implementing approval workflow automation brings numerous advantages, particularly in managing vendor invoices and employee expense claims. By automating these processes, finance teams can enhance operational efficiency, ensure compliance, and reduce costs. Here are some key benefits:

  1. Increased Efficiency: According to a study by McKinsey, businesses that automate their workflows can see productivity improvements of 20-30%. By reducing the time spent on manual tasks, finance teams can focus on more strategic activities.
  2. Enhanced Compliance: Automated workflows enforce compliance with company policies and regulatory requirements. For instance, a study from Aberdeen Group found that organisations using automated workflows are 5.5 times more likely to adhere to compliance standards compared to those relying on manual processes.
  3. Reduced Errors: Manual processes are prone to human error. A report from IBM indicates that organisations can reduce errors by up to 90% by implementing automation. This leads to more accurate data, which is crucial for financial reporting and decision-making.
  4. Improved Visibility: Automated workflows provide real-time tracking and reporting capabilities. Finance teams can easily monitor the status of approvals, identify bottlenecks, and make data-driven decisions.
  5. Cost Savings: By streamlining the approval process, organisations can significantly cut costs associated with paperwork, delays, and compliance failures. A study from the Institute of Finance and Management (IOFM) highlighted that companies can save up to 30% in administrative costs by automating approval workflows.

 

Types of Approval Workflows

Understanding the different types of approval workflows is crucial for effectively managing various financial processes within an organisation. Each type serves a specific purpose and addresses distinct needs.

Expense Approval Workflows

These workflows manage the approval process for employee expenses, ensuring that all claims are legitimate and within budget. By automating this process, organisations can reduce the time spent on manual checks and enhance accountability.

Purchase Order Approval Workflows

Purchase order approval workflows streamline the process of approving purchase orders. This enables finance teams to maintain control over spending and ensure that all purchases align with the organisation's financial goals.

Vendor Approval Workflows

Vendor approval workflows ensure that new vendors meet company standards before being approved for payment. This protects the organisation from potential fraud or compliance issues by ensuring that only reputable vendors are engaged.

Contract Approval Workflows

Automating the approval of contracts ensures that all legal documents are reviewed and authorised by the necessary parties. This minimises the risk of overlooking critical terms and conditions, safeguarding the organisation’s interests.

Budget Approval Workflows

Budget approval workflows help finance teams efficiently manage and approve budget requests, aligning them with company goals. This ensures that all financial plans are thoroughly evaluated and appropriately funded.

 

Approval Workflow Stages

Every approval workflow consists of several key stages that guide requests from initiation to completion. Understanding these stages is vital for effective management and oversight. Having an existing approval matrix can greatly enhance this process, as it defines the hierarchy and specific approvers for various types of requests, ensuring that the right people are involved at each stage.

  1. Request Submission: The process begins when an employee submits a request for approval, whether it's for expenses, a purchase order, or vendor onboarding.
  2. Initial Review: The request is routed to a designated reviewer who checks for completeness and compliance with company policies.
  3. Approval Routing: If the request is complete, it moves to the appropriate approver(s) based on predefined rules, such as department heads or finance managers.
  4. Final Approval: Once all necessary approvals are obtained, the request is marked as complete, and any relevant actions are taken, such as processing payments or issuing purchase orders.
  5. Reporting and Auditing: Automated systems generate reports on approval workflows, providing insights into turnaround times, bottlenecks, and compliance adherence.

Building an Effective Approval Workflow

Creating an effective approval workflow requires careful planning and consideration.The following steps can help ensure that your workflows are efficient and aligned with organisational goals.

  1. Define Objectives: Clearly outline what you want to achieve with your workflow, whether it’s faster approvals, improved compliance, or reduced costs.
  2. Map Out the Process: Identify each step in the approval process, including who is involved at each stage and what criteria must be met.
  3. Choose the Right Tools: Select automation software that meets your needs. Look for features like integration with existing systems, real-time tracking, and reporting capabilities.
  4. Train Your Team: Ensure that all employees understand the new process and how to use the automation tools effectively.
  5. Monitor and Improve: Regularly assess the workflow’s performance and make adjustments as necessary to ensure ongoing efficiency and compliance.

Use Summit to Streamline Expense Approval Workflows

One effective solution for automating approval workflows is Summit. This comprehensive platform offers features specifically designed to streamline approval processes for vendor invoices and employee reimbursements. With Summit, finance teams can easily set up automated workflows that ensure all requests are routed to the correct approvers, significantly reducing the time and effort involved.

Summit’s real-time tracking capabilities provide visibility into the approval status and a comprehensive audit trail, enabling finance teams to make informed decisions and generate reports faster. Additionally, its integration with other financial systems ensures that all data is accurate and up-to-date, further enhancing operational efficiency.

Ready to transform your approval workflows? Get in touch with us today to discover how Summit can help your organisation streamline vendor and expense approval processes for greater efficiency and compliance.